Support
We are here to help. Write to us and include your iPhone model and iOS version, and we will reply as soon as we can.
Common questions
How do I restore my purchase?
Open Leavenly, go to Settings and tap Restore purchases, or tap Restore on the Premium screen. Use the same Apple ID you bought with. The lifetime purchase and an active subscription return right away when you are online.
How do I cancel my subscription or free trial on iPhone?
Open Settings on your iPhone, tap your name, tap Subscriptions, choose Leavenly Premium and tap Cancel Subscription. To keep the free trial from converting, cancel at least 24 hours before it ends. You can also open https://apps.apple.com/account/subscriptions.
How do I get a refund?
Apple handles refunds. Go to https://reportaproblem.apple.com, sign in with your Apple ID and choose the purchase.
How do I delete my data?
All your data is on your device. In Leavenly open Settings and use the option to delete all data, or delete the app. We hold no account for you. For anonymous analytics or purchase records, write to us and we will help.
How do I move my data to a new phone?
Use the export function in Settings to create a .leavenly file, share it to the new device and import it there. iCloud Backup also restores app data when you set up a new iPhone from a backup.
Reminders or the widget do not appear. What can I do?
Check that notifications are allowed for Leavenly in Settings, and that Focus modes do not silence it. For the widget, touch and hold the Home Screen, tap the plus button and add Leavenly. Premium is needed for the widget.